Privacy Policy

Please read the following Privacy Policy carefully. This Privacy Policy (“Privacy Policy”) shall give you (“you”, or “your”), as a user of our (“us”, “our”, or “we”) Websites and Service (as defined in our Terms of Service at (“Terms of Service”)), an understanding of how we handle and protect your information when you access and use our Websites and register with our Service. It explains how and when we collect and process this information, the purpose of this collection and processing, how we protect your rights to this information, and how you can participate and exercise your rights regarding your Information.

It is always your choice whether or not to provide us with information. We collect your information in order to fulfill the Terms of Service we have agreed upon with you for the use of our Websites and Service. In addition to monitoring compliance with the Terms of Service, this includes in particular the proper handling of your payment arrangements and to conduct statistical and performance analyses, and to prosecute unauthorized use of our website. The information remains anonymous whenever possible.

We collect and process your information only with your consent or to fulfill the Terms of Service, unless already permitted by applicable law. If you give consent by clicking the “accept” button, displayed at the bottom of our Websites when you access our Websites, you acknowledge that you have read and understood this Privacy Policy. If you do not click the “accept” button, you acknowledge that your access and use of our Websites and Service may be restricted or impossible.

We do not knowingly collect any information from anyone under 13 years of age.

1. How We Protect Your Data Privacy Rights

By applicable law, it is your right to request from us to correct, update and change, or delete your Personal Information and to release to you your Personal Information. Please review the following, which will allow you to understand which information we are collecting and how you can exercise your rights. If you have any questions relating to this Privacy Policy, please send these to (see below for our company contacts and data).

1.1 What is Personal Information

Personal Information means any information or data, which we have collected from you, or received from a third party, by which we can identify you, whether by itself or in conjunction with information in our possession or likely to come into our possession. This can be an identifier, for example your name, an identification number, location data, email address, or other factors of your identity, for example physical, physiological, genetic, mental, economic, cultural or social factors.

1.2 Non-Personal Information

Non-Personal Information is any information that is not Personal Information.

1.3 Public Information

You may choose to disclose Personal or Non-Personal Information in the course of using our Websites and Service, such as, without limitation creating your own content for our Service, or any communication by you or by other users in our Forums, regarding information that you have freely chosen to disclose to these users. By submitting Public Information with your use of our Websites or Service, you acknowledge and agree that this Public Information becomes part of the public domain. In the event that you have proprietary rights to this Public Information, Section 3.3 of our Terms of Service applies to this Public Information.

1.4 Disclaimer

Our Website may contain advertising or services which link to other websites such as without limitation Twitter, Facebook and YouTube. The fact that we link to a third party website is not an endorsement, authorization, or representation of our affiliation with that third party website or the operator of that third party website. If you click on a link to a third party site, including on an advertisement, you will leave our Websites and Service. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your Personal Information by such third parties, and we cannot guarantee that they will adhere to the same privacy and security practices as us.

We may receive some of the information that you submit to any third party website that you access from an advertisement contained on our Websites. Both we and the owner or operator of that third party website will be the data controller in respect of any such information.

1.5 How we protect your rights

The Personal Information that you provide to us directly or indirectly through integrated third party services, such as without limitation when you use your email or social media account to register with our Service, or when you embed or use links and content from third party services in our Service, will be collected and processed by us or by third party data processors appointed by us to undertake processing on our behalf.

Any Personal Information that you provide to us in accordance with this Privacy Policy will be adequately protected by this Privacy Policy. We have implemented physical, electronic and managerial procedures in order to help safeguard and prevent unauthorized access, use, alteration, modification and/or disclosure of your Personal Information. Although we use reasonable efforts to safeguard the security of your Personal Information, transmissions made on or through the internet and Personal Information stored on our servers or the servers of third parties that we use are vulnerable to attack and cannot be guaranteed to be secure. In addition, submissions made via e-mail are not protected by encryption and are vulnerable to interception during transmission.

Any Personal Information that we transfer to and/ or share with third parties is protected by our contract with these third party services, all of which implement the EU model clauses for data protection and, if these third party services are located within a country, state or region outside of the EU, certify adequate compliance with the EU data protection standards, such as, without limitation, the EU-US or EU-Swiss Data Privacy Shield.

Your Personal Information will be stored on servers which may be owned by third parties, that may be located outside of the EU, such as Amazon Web Services, Inc. and Google, Inc. and/or their respective affiliates all of which are for purposes of data protection under contractual control by us.

If you have any questions about security on our Websites, please contact us at .

1.6 Your Rights

You may correct, update and change, or delete your Personal Information through your Account or request from us to release to you your Personal Information, which is in our possession, by sending an email to . If you cannot change Personal Information through your Account, you may send your requests to . For privacy protection reasons, we will require identification before we take any action under this Section if you send a request by email to us.

2. Collecting Information: What, When, And Why

2.1 Use of our Websites

When you access and use our Websites, before you register an Account for use of our Service, we may collect the following information:

  1. Local storage, such as cookies and HTML5 storage

    In order for our Websites to run properly, we may collect information by local storage by ourselves or through third party services.

    Local storage is stored temporarily or permanently on your internet enabled device or browser and allows us to then retrieve information on your computer or in your browser about your visit to our Websites (e.g. if you are logged in or not or website preferences). We will not store any information collected through local storage on our servers, but may transfer this information to a third party service (see below under Section 2.1 (c)), unless expressly stated otherwise in this Privacy Policy.

    We may use local storage to deliver content specific to your interest, to monitor website usage, or to simplify your visits to our Websites. This information is mandatory for your use of the Websites and if you disable the collection or decline this Privacy Policy, your use of the Websites will be restricted or impossible. You can disable the collection and/or use through your browser settings.

    We collect the following Non-Personal Information with local storage:

    • Information strictly required for our Websites and Service functionality (e.g. if you are logged in or not and, if so, which user you are in order to present appropriate content). This information may also be stored on our servers;
    • Other anonymous information for the functionality of our Websites and Service functionality (e.g. if and where to redirect you after a successful login);
    • Website preferences (e.g. language settings, media settings, if the cookie policy notice should be displayed);
    • Whether cookies are enabled or not (in order to display an error message);
    • Anonymous analytical data (clicks and website usage).
  2. Other Information we collect when you use and access our Websites

    We may collect and store on our servers your IP address with each access and use of our Websites, which may, in the aggregate with other information, constitute Personal Information. We may use your IP address to personalize your use of the Websites (e.g. language settings by determining your location, i.e. your country or city of residency) and for the security of our Websites.

    We may also collect and store browser user-agent strings with each access and use of our Websites to optimize your use of our Websites.

    We may also collect and store log files in relation to actions taken on our Websites and within our Service, e.g. errors and other such diagnostics that are Non-Personal Information. We may also log your account id to provide you with better technical support, user security, and fair use among users (e.g. detect and locate cheats/misuse).

    We may link some of the information obtained through local storage with your registered Account for security reasons, which will allow us to see which devices you are currently logged into.

  3. Analytic and Metric Tools

    We may also use third party analytic metric tools and other analytics technologies. We will use this technology to deliver content specific to your interest and to monitor the usage of our Websites. The collected information will be transferred to the third party services, but will remain anonymous, which means that we and the third party services cannot connect the information with you.

  4. We currently use Google Analytics (, which helps us to analyze how you and other users use our Websites by using cookies. The information generated by the cookie about your use of the website (including your IP address) will be transferred to and stored by Google on servers in the United States only after modification, which will render the information anonymous.

  5. We also currently use Facebook Pixel (, which allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement, enabling us to record the efficacy of Facebook advertisements for statistical and market research purposes. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes.

2.2 Account Registration and Use of our Service

When you register an Account for the use of our Service, we may collect, in addition to the information that we collect with your use of our Websites under Section 2.1, the following information:

  1. Account registration

    When you register an account, we may collect the following Personal Information: Your email address, a user name, password and IP address, and, if you set-up an Account through a third-party service (e.g., Facebook, Googlemail), your login credentials for that service, but only as permitted by that service, which is subject to your agreement with that third-party service.

    We require this information as identifier of your Account, and for updates, and will use it for newsletters and in conjunction with the information in our possession from your use of our Websites to enhance your use of our Websites, and the Service, through data analyses.

    This information is mandatory and without such information we will not be able to let you register an Account to use our Service.

  2. Forum Use

    When you use our Forum, information typically displayed in user forums, such as without limitation your username, and total number of posts in our Forums, will be shared with all other Forum users.

  3. Newsletter and Updates

    We may share your email address with a third party service, through which we will send updates and newsletters to you.

2.3 Commercial Transactions

When you use our Service to conduct a commercial transaction, for example fund the development of one of our games or purchase in game items for one of our games, we may collect, in addition to the information that we collect with your use of our Websites and registration of an Account under the respective Sections 2.1 and 2.2, the following information: first, last name, billing address (including street, postal code, country), telephone number, date and data of transaction, purchase item, purchase price, and personal, and physical factors, regarding the purchase item (for example t-shirt size).

The collection of this information is mandatory and is required for us to fulfill our contractual obligations set forth in our Terms of Service, such as without limitation tracking the purchases, remembering the purchase items, and providing customer service.

2.4 Playing our Games

When you use our Service to play our games (including the final release, each demo, and any early access or beta version of the game), we may collect and store, in addition to the information that we collect with your use of our Websites, registration of an Account, and when you conduct a commercial transaction under the respective Sections 2.1, 2.2, and 2.3., the following information:

  • Unique Hardware ID: We may collect and store your unique hardware ID to prevent piracy of our demo and games and to guarantee Account security for you.
  • Hardware Information for Analytics and Technical Support: We may collect and store CPU/GPU model and specifications, OS version, driver versions, list of running processes, and other hardware information, to provide you with technical support and perform analytics to further enhance and develop the game that you are playing through our Service. We may, if necessary for effective technical support, link the hardware information to your Account (e.g. when you create a support ticket), otherwise the information will be stored anonymously.
  • IP Address: We may collect and store your IP address and geolocation data (only country and city) when you play our game to guarantee Account security (i.e., to ensure your Account was accessed from the location that is on file).

This information is mandatory for the functioning of our Service and will not be shared with third party other than when saved on our servers.

2.5 Integrated Third Parties Services

Our Websites and Service integrate third party services to enhance your use of our Websites and Service, such as without limitation, Twitter, Googlemail and/ or Facebook (registering your Account through these accounts), Reddit and/ or Discord (providing extra functionality to our Forums or delivering digital purchase items). Any information shared by these third party services, such as without limitation your email address, is subject to this Privacy Policy and the third party services privacy policy.

2.6 Shared Information

Other than expressly set out in this Privacy Policy, we will never share your Personal Information with third parties without your consent.

We may share your Personal Information with:

  1. third party services under our control where such disclosure is necessary or helpful to enable us to provide you with the Websites and Service and such third parties are contractually bound to process your Personal Information and/or Non-Personal Information under the same restrictions as are set forth in this Privacy Policy;
  2. third party payment services (e.g. Xsolla) which are bound by their Terms of Service or End User License Agreement to carry out payment transactions with you;
  3. any person to whom disclosure is necessary to enable us to enforce our rights under this Privacy Policy or under our Terms of Service; and/or
  4. any authority to which we are obliged by law to disclose your Personal Information and Non-Personal Information (e.g. tax authorities for commercial transactions).

3. Contact Information

If you have any questions or concerns regarding this Privacy Policy, you may contact us using the following contact information:

Five Studios Interactive SL
Street: Prat de la creu, 103
Postal Code: AD500
City: Andorra la Vella
Country: Andorra

Privacy Policy Administrator at .

Terms of Service